Terms & Conditions
Please Read These Terms Carefully
These Terms & Conditions govern your use of our website and services. By accessing our website or engaging our services, you agree to comply with and be bound by these terms.
If you do not agree with any part of these terms, please do not use our services.
1. Definitions
- “Company,” “We,” “Us,” or “Our” refers to our digital agency
- “Client,” “You,” or “Your” refers to the user or customer
- “Services” refers to all digital services provided, including web development, SEO, ads, design, and marketing
2. Use of Website
By using our website, you agree to:
- Use it only for lawful purposes
- Not engage in any activity that may harm or disrupt the website
- Not attempt unauthorized access to any part of the website
We reserve the right to restrict or terminate access if misuse is detected.
3. Services Agreement
When you purchase or engage our services:
- A clear scope of work, timeline, and deliverables will be agreed upon
- You agree to provide all necessary information, content, and approvals required for project completion
- Delays caused by lack of communication or resources from the client are not our responsibility
4. Payments & Billing
- All services are subject to agreed pricing and payment terms
- Payments must be made on time as per the agreed schedule
- Failure to make payments may result in project delays or suspension
For ongoing services, recurring payments may apply based on the agreed plan.
5. Refunds & Cancellations
- Refunds are subject to our Refund Policy
- Due to the nature of digital services, payments are generally non-refundable once work has started
- Cancellation requests must be made in writing
6. Intellectual Property
- All content, designs, and materials created by us remain our property until full payment is received
- Upon full payment, ownership of final deliverables is transferred to the client (unless otherwise agreed)
- We reserve the right to showcase completed work in our portfolio
7. Client Responsibilities
You agree to:
- Provide accurate and complete information
- Respond to communication in a timely manner
- Ensure that any content provided does not violate third-party rights
We are not responsible for delays caused by incomplete or incorrect information.
8. Third-Party Tools & Services
We may use third-party tools such as:
- Google Ads, Analytics
- Meta (Facebook/Instagram) platforms
- Hosting providers, plugins, and software
We are not responsible for issues caused by third-party platforms, including policy changes, downtime, or account suspensions.
9. No Guarantee of Results
While we strive to deliver the best results:
- We do not guarantee specific rankings, traffic, or sales outcomes
- Marketing results may vary based on competition, market conditions, and other external factors
10. Limitation of Liability
We are not liable for:
- Any indirect, incidental, or consequential damages
- Loss of data, revenue, or business opportunities
- Issues arising from third-party services
Our total liability is limited to the amount paid for the specific service.
11. Confidentiality
We respect your privacy and will not share your confidential information with third parties without consent, except where required by law.
12. Termination of Services
We reserve the right to terminate services if:
- There is a breach of these terms
- Payments are not made
- There is inappropriate or abusive behavior
No refunds will be issued for completed work.
13. Modifications to Services
We reserve the right to modify or discontinue any service at any time without prior notice.
14. Changes to Terms
We may update these Terms & Conditions at any time. Continued use of our services implies acceptance of the updated terms.
15. Governing Law
These Terms shall be governed and interpreted in accordance with the laws of your applicable jurisdiction.
16. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
📧 Email: your@email.com
📞 Phone: +123 456 7890